Returns/Pick Up Policy

We hope that you love all of your purchases from Mabel & Lou Boutique! However, please read the following steps on how to return your purchase if you're not fully satisfied. 

• Items must be postmarked within 14 days of purchase for STORE CREDIT ONLY. We do not offer refunds.
• Items returned after the 14 day period will not be accepted.
• TO RETURN: If you would like a return label sent to you please email mabelandlouinfo@gmail.com with the subject RETURN and your order number. Label cost will be taken out of your remaining store credit. Customer is responsible for all shipping expenses.     
• Please send all returns to: 

Mabel & Lou Boutique 
PO Box 570
Spofford, NH 03462 

• Please allow 5-7 business days for your return to be processed and your store credit to be issued.
• Please include your packing slip with all returns.
• Any items bought while on sale are NOT eligible for returns. (This includes, flash sales, weekend sales, *last one* sales, holiday sales, Black Friday, etc.)
• For sanitary purposes, all bodysuits are FINAL SALE 
• Any items that are not in perfect condition will not be accepted. This includes removed tags, deodorant stains, damaged clothing, etc.
• Items that smell strongly of any odor including perfume will not be accepted. 
• All items that are sent back and not eligible for return can be shipped back to customer for a $7 shipping fee.

IN STORE PICK UP ORDERS:

• In store pickup location: CHOLLY & WALDOS- 39 Central Square Suite 102
• Please come prepared with your order number.

• In store pickup orders must be picked up within 7 days or items will be restocked.

ALL ITEMS MUST BE RETURNED THROUGH MAIL. ANY ITEMS RETURNED TO CHOLLY & WALDOS WILL NOT BE ACCEPTED!