Returns/Pick Up Policy

We hope that you love all of your purchases from Mabel & Lou Boutique! However, please read the following steps on how to return your purchase if you're not fully satisfied. 

  • FOR ONLINE PURCHASES Items must be returned within 14 days of receipt for STORE CREDIT ONLY. FOR IN STORE PURCHASES Items must be returned within 14 days of receipt for STORE CREDIT or EXCHANGE.
  • Items returned after the 14 day period will not be accepted. 
  • Customer is responsible for any return shipping costs. 
  • Please simply ship your item(s) back to: Mabel & Lou Boutique, 36 Central Square, Keene, NH 03431
  • No email necessary letting us know of the return.                        
  • Please allow 5-7 business days for your return to be processed and your store credit to be issued.
  • Please include your packing slip with all returns.
  • Any items bought while on sale are NOT eligible for returns. (This includes, flash sales, weekend sales, *last one* sales, holiday sales, Black Friday, etc.)
  • For sanitary purposes, all bodysuits are FINAL SALE 
  • Any items that are not in perfect condition will not be accepted. This includes removed tags, deodorant stains, damaged clothing, etc. 
  • All items that are sent back and not eligible for return can be shipped back to customer for a $7 shipping fee.


  • In store pickup orders must be picked up within 7 days of ordering or customer will be invoiced a $7 shipping fee and your items will be shipped to you.
  • If invoice is not paid or contact is not made your items will go back into inventory after 30 days.
  • Refunds will not be issued  as we do not accept returns after 14 days.
Thank you for understanding our return process and please reach out to us with any questions you may have!