Returns/Pick Up Policy

We hope that you love all of your purchases from Mabel & Lou Boutique! However, please read the following steps on how to return your purchase if you're not fully satisfied. 

  • Items must be postmarked within 30 days of receipt for STORE CREDIT ONLY. We do not offer refunds.
  • Items returned after the 30 day period will not be accepted.
  • TO RETURN: If you would like a return label sent to you please email mabelandlouinfo@gmail.com with the subject RETURN and your order number. Label cost will be taken out of your remaining store credit. Customer is responsible for all shipping expenses.     
  • Please send all returns to: MABEL & LOU BOUTQUE                                                                                   PO BOX 570                                                                                                         SPOFFORD, NH 03462           
  • Please allow 5-7 business days for your return to be processed and your store credit to be issued.
  • Please include your packing slip with all returns.
  • Any items bought while on sale are NOT eligible for returns. (This includes, flash sales, weekend sales, *last one* sales, holiday sales, Black Friday, etc.)
  • For sanitary purposes, all bodysuits are FINAL SALE 
  • Any items that are not in perfect condition will not be accepted. This includes removed tags, deodorant stains, damaged clothing, etc. 
  • All items that are sent back and not eligible for return can be shipped back to customer for a $7 shipping fee.

IN STORE PICK UP ORDERS:

  • In store pickup location: CHOLLY & WALDOS- 39 Central Square Suite 102
  • Please come prepared with your order number.
  • In store pickup orders must be picked up within 7 days or items will be restocked.

ALL ITEMS MUST BE RETURNED THROUGH MAIL. ANY ITEMS RETURNED TO CHOLLY & WALDOS WILL NOT BE ACCEPTED!

Thank you for understanding our return process and please reach out to us with any questions you may have!